Terms and Conditions
Last Updated: [30/01/2025]
1. Introduction
Welcome to Everest Health (evereasthealth.com.bd). By accessing and using our platform, you agree to comply with these Terms and Conditions.
2. User Eligibility
You must be at least 18 years old to use our services. By using our platform, you confirm that you meet this requirement.
3. Medical Consultations
- Our platform connects patients with licensed doctors via video calls.
- Medical advice provided through our platform should not replace emergency medical treatment.
- Doctors are responsible for their advice, prescriptions, and recommendations.
4. User Responsibilities
- You agree to provide accurate medical and personal information.
- You must not misuse our platform for fraudulent activities.
- Sharing login credentials with others is strictly prohibited.
5. Payment & Refund Policy
- Consultation fees must be paid before the appointment.
- Refunds will only be issued in cases of service failure or cancellation by the doctor.
- No refunds for completed consultations.
6. Account Suspension & Termination
We reserve the right to suspend or terminate your account if you violate our Terms and Conditions, engage in fraudulent activity, or misuse our services.
7. Limitation of Liability
Everest Health is not responsible for any direct or indirect damages resulting from the use of our platform, including but not limited to misdiagnoses or technical issues.
8. Privacy & Data Protection
We collect and store user data as outlined in our Privacy Policy. By using our services, you consent to our data handling practices.
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Users will be notified of any significant changes via email or website announcements.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
